Achievement Journey

Customers gain confidence by seeing our operations first-hand. Site visits reveal our strict hygiene and food-safety practices that meet ISO 22000:2018 standards, proving our certification is a daily commitment to quality and trust.

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Farm

Food Safety Management System (FSMS) Objectives

Obj 1: To prevent stock shortages

Obj 2:

To ensure that customer satisfaction meets the expected level in terms of: Obj 2: To ensure that customer satisfaction meets the expected level in terms of:

  • Price
  • Quality
  • Product supply capability
  • Food safety
  • Service

Obj 3: To reduce customer complaints by 100%.

Obj 4: Ensure zero food-safety incidents.

From Start to Finish of the ISO Journey and Memories

Step

1

Awareness & Training

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Step

2

Implementation

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Step

3

Cleaning program

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Step

4

External audit

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Step

5

Achievements

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Step 1:

Awareness & Training

Before formal implementation began, we launched a comprehensive Training & Awareness program to build a strong food-safety culture across the company. Staff from every department joined interactive FSMS lessons and workshops to understand the principles of ISO 22000:2018 and the requirements of a robust Food Safety Management System. In addition to classroom sessions and group discussions, our teams conducted on-site walk-throughs of the entire facility—exploring each area to identify mistakes, critical points and potential hazards long before implementation started. These activities not only raised awareness but also engaged both management and shop-floor staff, ensuring everyone understood their role in maintaining food safety and driving continuous improvement.

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Step 2:

Implementation

With training and awareness firmly in place, we moved into the full implementation phase of our ISO 22000:2018 Food Safety Management System. Across all sites, employees and staff worked in complete personal protective equipment (PPE) and dedicated food-safety uniforms, ensuring the highest hygiene standards. Staff awareness programs and hygiene rules were actively followed, from proper hand-washing to controlled entry into production zones. At the same time, the company invested in modern factory facilities, essential equipment, and supporting utilities, creating a production environment designed for both efficiency and strict food safety. A structured cleaning and sanitation program was launched and carefully maintained, making hygiene an everyday discipline rather than a one-time effort. Together these actions transformed our preparation into practice, laying the technical and operational foundation that allowed Pearl Myeik (Myanmar) Co., Ltd. and the Pin Lal Pyar brand to meet international ISO 22000 standards.

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Step 3:

Cleaning program

After each day's production, our team carries out a strict daily cleaning routine to keep every piece of equipment and utility spotless. All processing tables, tools, and machinery are thoroughly washed and sanitized before the next shift. Beyond the daily routine, we perform a comprehensive factory-wide cleaning every week, ensuring that walls, ceilings, and work areas remain free of dust or residue. Waste and trash are carefully removed every day following food-safety guidelines, preventing contamination and keeping the production environment in line with our ISO 22000:2018 food safety standards. This disciplined program guarantees that cleanliness is not just a task but a core part of our culture of continuous food-safety improvement.

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Step 4:

External audit

Once every process had been fully established and proven reliable, we invited an independent certification body to carry out the final external audit of our Food Safety Management System. During this stage, auditors carefully examined our entire production process—from raw material handling and hygiene practices to cleaning programs and cold-chain logistics—to ensure we met the strict requirements of ISO 22000:2018. Our employees demonstrated their commitment by following proper protective clothing protocols, maintaining hygiene discipline, and providing clear documentation for every step. The audit team verified that our facilities, equipment, and operational controls were fully aligned with international food-safety standards, paving the way for our official ISO 22000:2018 certification and reinforcing customer confidence in the Pin Lal Pyar brand.

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After finishing all those steps, we achieved our goals

ISO 22000:2018 Certificate of Registration